Rescheduling & Refunds
Requests for rescheduling may be made up to 14 days prior to your activity – we will try to reschedule you based on availability.
Refunds are provided for cancellations made 90 days (or more) prior to the activity start date.
No-shows or last minute cancellations, are not eligible for refunds or rescheduling for any reason.
For multi day activities, no credits or refunds are provided for days of sailing missed, including days missed due to travel delays, weather conditions, sickness or injury. We highly recommend purchasing travel insurance to protect yourself from unforeseen circumstances.
For single day keelboat lessons or charters, if it is not possible to sail due to poor weather conditions, ISA will try to reschedule you to the next available opportunity, or issue a credit towards a future activity.
Lost or Damaged Boats & Equipment
We reserve the right to also charge your card on file for any damages or lost items while it is in your possession, up to $1,500. For laser sailors, we recommend purchasing ISAs boat insurance during the registration process.
Keelboat Bareboat Charters
A late fee of $150 USD is charged for returning of the charter boat past 4:00 pm.
Rescues or assistance on the water are charged $250 USD.